FREQUENTLY ASKED QUESTIONS

Yes! We are now offering our customers the ability to purchase material directly from us. 

Yes! Samples are available for all our products absolutely free! Please limit 3 samples per customer. 

It's simple! Just measure the length and width (in feet) of the area you want to cover, and multiply the two measurements for the required square footage. 

You will receive an email confirmation after checkout, in addition to a shipping   confirmation and tracking number as soon as your order has shipped.

All orders are subject to a flat $25.00 shipping fee. 

Orders that require pallets will ship via preferred freight carriers. Smaller   orders will ship via UPS. Customers will be notified via e-mail as soon as their   order has left the warehouse

In most cases, please allow 48 hours between order placement and order shipment. Some may ship sooner depending on availability.

UPS shipments do not require an individual to be present at the time of the   delivery. However, if your shipment is large pack/LTL, someone will need to be   present at the time of delivery to provide a signature and inspect the packing   list. 

It is important to inspect your order to ensure there has been no breakage and   all material is accounted for. 

TAC offers a 30-day, no questions asked return policy. However, there is a 25% re-stocking fee and the customer is responsible for the return shipping. 

Order cancellations must occur within 24 hours of order placement. If the window is exceeded, the standard return rates apply.