GEneral, ordering and shipping questions
Is Thomas Avenue Ceramics the manufacturer and distributor?
Yes! We have exclusive partnerships with a number of factories and are directly involved in the production, from quality-control to shipping. We can also arrange direct container shipping from the factory to commercial customers.
Can I purchase directly from your site?
No, we currently do not offer the ability to place orders through our website.
Do you offer samples of your products?
Yes! Samples are available for all our products absolutely free! Please limit 3 samples per customer.
How do I calculate the amount of material I need for my project?
It's simple! Just measure the length and width (in feet) of the area you want to cover, and multiply the two measurements for the required square footage.
Where can I purchase your products?
If you are a general consumer, please refer to our Partnered Retailers page to find a retailer near you! If you are a commercial customer, please send us an inquiry and we will get back to you within 24 hrs.
Do you offer special order programs?
Yes! We have a vast partnership of factories throughout the globe and can manufacture custom products as well as provide logistical support.
Do you stock all of your products?
Yes! We stock all our products at our Dallas, TX warehouse.
How do I check stock?
In order to check stock of our products please call us directly at 972-656-8153
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